Shipping Policy

  • Standard registered mail $10
  • Express registered mail $20
  • Bikes & bulky items are “Pick up in store only”
  • “Pick up in store” is available as an option at checkout
  • All clothing, parts and accessories will be sent in Australia Post satchels where applicable
  • Our goal is to have your order sent within 24 hours of placement, with exclusions for the weekend and public holidays. For estimated transit time, please see Australia Post’s website
  • If you receive damaged goods, please let us know within 24 hours of delivery to arrange replacement/refund/exchange –
  • We do not freight/ship Co2 product, pick up in store only


Return Policy

  • Customer may return Products for an exchange or store credit of the purchase price (not including initial shipping charges).
  • The Products must be returned in unworn, unwashed or otherwise unused condition.
  • If the Product is deemed to have a manufacturing fault, a replacement, repair, gift card or refund will be issued.
  • Customer shall arrange for and pay return shipping expenses.
  • The Product(s) must be returned to Batemans Bay Cycles within 14 days of purchase to:Batemans Bay Cycles
    Unit B
    23B Vesper Street
    NSW 2536
    Telephone: 02 4472 1777